BLEND
A Quick and Easy Orientation platform which helps new employees learn about the company and teams from Day 1
Tools
Figma
After Effects
Time Frame
5 weeks
Team
Kriti Gohil
Role
Experience Designer
Product Designer
Advisor
Nathan Shedroff
Skills
UI/UX Design
User Research
ASSOCIATED PROBLEM
Every year, more than 1 million international students come to US to study out of which, 68% get a job right after graduation
But due to many factors, including high competition and high demand of jobs, many students dont end up getting the job that they once dreamt off.
When they have to work with a new company like this, they seek that extra connection and the extra need of belongingness, to see if they can find a good work-life balance and cultural fit
1 million
INTERNATIONAL STUDENTS
68%
SEEKS JOB RIGHT AFTER GRADUATON
CHANGES JOBS
BECAUSE OF BAD ORIENTATION
1/2
We started by researching the topic of Orientation and how it was being conducted at present in the companies in both scenarios of in-person and remote setting.
This also helped us in identifying various archetypes when it comes to new joiners
RESEARCH
Secondary Research
*Click to enlarge
PROJECT OBJECTIVE
An exercise in Experience Design
A study in how deep learning can influence the impact of written communication done by working professionals on digital platforms.
HOW MIGHT WE
Create a space to help new hires/ new designers get familiarized with the company culture
Structure and Optimize the orientation process for new employees in a remote setting
Introduce a solution for teammates to know each other without being transactional
Introduce techniques to build connections that are light and personal yet still within the flow of work
LEARNINGS
NEXT STEPS
-
I learned that managing and controlling a chronic illness is not just taking medicines on time, but a healthy lifestyle to eradicate.
-
Managing a chronic illness becomes difficult to deal with in later years of life. It's better to control and eradicate it in the early years of illness development by incorporating a healthy lifestyle
-
To manage this chronic illness patients rely on Friends, Family and Neighbors to manage this chronic illness, an easy and quick connectivity helps them to achieve better mental and physical health
-
A conjunction of Wearable and Digital product can provide a better care system for patients suffering from chronic illness
Effective orientation training helps people feel more comfortable within their new roles, teams and departments, while also making them aware of company expectations and policies.
Blend is a template which is a web-based plugin integrated within the company's Internal Portal.
It focuses on orientation process of introducing new employees to their responsibilities, co-workers ,and workplace.
SOLUTION
KEY FEATURES
TEMPLATE BASED DESIGN
-
Customizable Template with structured flow of content
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Adapts to the company's Style guide
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Integrates in company's existing internal portal
VIRTUAL TOUR OF OFFICE LOCATIONS
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Visit global office locations virtually
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Employees can get familiar with their workspace
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Enables new joinees feel connected and part of the company
PERSONALITY BASED PROFILE
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Profile pictures show professional and fun sides
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Personality-based questions help in employee show their personal side and collaboration style
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Introduction of Skill Sharing feature for employees to learn from each other by booking available time slots
KNOW THE TEAM USING FUN GAMES
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Building trust among teammates by identifying yourself as a member of a work desk object and guessing the item placed there by other team members facilitates informal team communication
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Anonymous guessing game adds a fun touch to finding mutual interests that can help initiate conversations and build trust among peers
KNOW THE COLLABORATION AND COMMUNICATION TOOLS
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One stop learning space with in-depth information about various tools used in company
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Integration of existing software tutorials readily available instead of going to individual platforms
DEFINES JOB ROLES AND PROFESSIONAL GOALS
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Re-visiting the defined job roles helps them remember why they were hired
-
Selecting professional goals helps manager to chart out the employee's growth and builds their confident in selecting their job
Introducing
BLEND
Identified archetypes helped us in selecting the interviewees from various backgrounds and age groups by making a questionnaire we understood various processes that they were introduced with in their orientation and the excitements and problems that they faced while they joined the new company.
Target Audience : 22-55 yrs
INTERVIEWS
"I didn’t know about company’s culture for starting 4-5 months of joining"
"There were no activities shared with me which would help me in connecting with my or other team members"
"Orientation lacked the information of company’s culture and in general, which can help paint the picture for new employees"
"Most of the times i had difficulty in associating the names with faces because I’ve never met or seen them as I just conversed over a call"
"There’s no bonding with my peers, apart from 1-2, as everything became transactional"
"After my orientation, I am just in touch with my boss and no one else. he tells me what to do and I just execute it "
"People won't break ice until you develop a level of trust, which is hard in the remote setting"
ARCHETYPES IDENTIFIED
INTERN
MID
LEVEL
TOP
MANAGEMENT
FRESH
GRADUATE
PUTTING IT ALL TOGETHER
Using Affinity Mapping, we discovered various categories which needs to be covered in an orientation and the type of content required for each archetypes.
*Click to enlarge
RESEARCH INSIGHTS
No one stop platform to access all orientation content
10.
Less work to existing employees
9.
Need to have interactivity as engagement leads to better experience
8.
Identifying balance between personal and professional
7.
Extremely bland and time consuming
6.
Doesn’t fully prepare you for the first day of work
5.
Doesn’t encourage team bonding - lack of access to teams
3.
2.
Need to be in touch with HR all the time
1.
No structured Orientation
4.
Doesn’t cover all required/necessary information to start work
EXPERIENCE WAVELINE
Using the insights of the interview, we found that fresh graduates and interns face the maximum problems as they are not aware of any business or company's internal tools.
We mapped the ideal experience to the current experience of the archetypes, which helped us in understanding the problems faced and also the content required for our product
*Click to enlarge
OPPORTUNITY AREAS
2.
4.
Company Intro
Physical Space
Personality Profiles
Team Introductions
Stakeholders
Job Roles and Professional Goals
Collaboration and Communication Tools
Introduction to First project
Using Storytelling as a tool to show history, values and vision to create an imprinted experience
Setting up profiles which showcase personalities rather than Basic Information
Visiting various office space virtually to get the sense of the workplace
Gamified experience of getting to know your team members
Knowing other departments in the starting helps breaking the ice and helps in better collaboration
One stop for all the tutorials of the existing tools used by employees in the company
Details of first project will help new joinee to anticipate various challenges and tools which will help them to be prepared since Day 1
Reminding and confirming the job roles that they are hired for and introducing professional goals to help grow their career
Wireframes
With the decided content, we started making the flow which helped us understand how the product would be structured
We also explored various ways to display content like:
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Avatar based profiles
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Integration of various platforms
© 2022 Built by Nitin Sauran with lots of feedback and care
All Rights Reserved
Optimized for Desktop Viewing, responsive in progress
Login
The new employee Logins using the username and password provided by the company
FINAL SCREENS
Lets go through the journey of New Employee
who begins their Onboarding with help of Blend
Information about the First project helps employees get to know what and when to expect various deliverables with help of provided information and talking with listed stakeholders
Meet Other Department teams
Blend also lets you discover other department team members, based on the relevancy, amount of interaction and communication
© 2022 Built by Nitin Sauran with lots of feedback and care
All Rights Reserved
Optimized for Desktop Viewing, responsive in progress
Company Intro
Employee is welcomed by company's
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History
-
Values
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Vision
which is a scroll based page navigation interaction
Ready for First Project
Reminding about the job roles that the employees were hired for and defining the professional goals helps gain confidence in the company
Job Roles and Professional Goals
Profile Setup
A more fun based profile setup helps in getting to know the employees to a more personal level, instead of just being professional
Collaboration and Communication Tools
One stop place to find tutorials for all the tools used by the company for collaboration and Communication
Orientation schedule in the starting helps employees get familiar with steps that they will cover in their orientation
Orientation Schedule
Meet the Team
Break the ice by guessing which Workspace Object belongs to the teammate in this interactive game
Physical Space
Global Company office spaces are introduced by the help of interactive click based virtual tour to help employees get familiar with their workspace